Get in Touch With Us
Got a question about something you read on our list of sweepstakes casinos, or noticed a detail that needs a second look? We would like to hear from you. This page explains the best way to reach our team, what kinds of messages we welcome, and what to expect once you get in touch.
The Best Way to Reach Our Team
Email is the most reliable way to contact us. We read every message that comes in and try to respond within a couple of working days. Please write to us at [email protected].
If your message relates to a specific platform we cover, such as one of the operators featured on our site, it helps to name it directly and describe what prompted your question. That lets us route your enquiry to the right person and check the relevant details faster.
What You Can Get in Touch About
We welcome a wide range of enquiries. Some of the most common reasons readers contact us include:
- Questions about how sweepstakes casinos work — including the dual-currency model, Gold Coins versus Sweepstakes Coins, or how prize redemptions are typically handled.
- Corrections and updates — operator terms, eligible states, and promotional offers change often. If something on our site looks outdated, we want to know so we can review it.
- Feedback on our coverage — if there is an angle on social casinos or sweeps coin platforms you think we should cover in more depth, tell us.
- Partnership and editorial enquiries — if you represent an operator or a related business and want to discuss working with us, introduce yourself and outline what you have in mind.
- Concerns about play habits — if you or someone you know would like pointers toward responsible play resources, mention this in your message and we will point you in the right direction.
Why Readers Contact a Site Like This
Sweepstakes casinos sit in a different legal category from traditional online gambling, and that leads to genuine confusion. Readers often write in asking whether a particular platform serves their state, how the free entry method works, or what identity checks look like before a redemption is processed. We cannot give legal advice or confirm that any operator is compliant for your specific situation, since eligibility and rules vary by state and change over time. What we can do is point you toward the information you need and, where useful, direct you to our coverage of alternative casino options for UK readers outside GamStop if that is closer to what you are looking for.
We also hear from people who simply want a second opinion before creating an account somewhere. If you have a specific question about how an operator's welcome offer, coin structure, or redemption threshold works, include as much detail as you can so we can look into it properly rather than giving a generic answer.
What Happens After You Send a Message
A real person reviews every message we receive. We do not rely on automated replies to stand in for an actual response. Our usual turnaround is a couple of working days, though enquiries that involve checking operator terms or state-by-state details may take a little longer, since we prefer to give you an accurate answer rather than a fast but vague one.
If your message needs a follow-up, we will let you know rather than leaving you waiting without an update.
A Note on Accuracy and Our Standards
Details on sweepstakes and social casino platforms — eligible states, coin bundles, redemption minimums, and verification requirements — shift often. We aim to keep our coverage current, and reader feedback is one of the ways we catch things that have moved on. If something we have published no longer matches what an operator actually offers, or if your experience differed from what we described, we genuinely want to hear about it so we can look into it.
We are not able to resolve account-specific issues, payment disputes, or verification problems with any individual platform — those need to go through the operator's own support channels, since we do not have access to customer accounts. But if you are unsure which platform's support team to approach, or want a plain explanation of how something like a redemption threshold typically works, that is exactly the kind of question we are happy to help with.
Thank you for taking the time to read this far. Whether you are checking a fact, flagging something out of date, or just want to ask a question before trying a new platform, we look forward to hearing from you.